...ePeople is a provider of Customer Interaction Management software for companies that sell, service and support enterprise products and services. ePeople's flagship product, ePeople Teamwork enables managers and knowledge workers in customer support, team selling, strategic account management and professional services to optimize, capture and reuse expert knowledge and the collective skills of an extended team. ePeople Teamwork works with Outlook, CRM, email, IM and the web. ePeople customers, including companies such as Cisco Systems, InstallShield and Openwave Systems, have deployed ePeople Teamwork to realize significant gains in customer resolutions, service quality and productivity. Headquartered in Mountain View, Calif., ePeople is privately held...
K-Collector Topics: email Knowledge Work Productivity Cisco Yahoo