January 25, 2004

theory of constraints...

This evening Jack Vinson's weblog bio inspired me to perform some 'news' research on current implementations of the 'Theory of Constraints.'

I found an article by Adolph A. Mitchell for DCMilitary.com on - 'E-2C cost-wise successes with praise' - explaining that squadron support has increased due to the implementation of the "Relevant Information For Leadership (RIFLe)" philosophy.

...RIFLe incorporates the Theory of Constraints, and works to alleviate the impact of bottlenecks within the operations process. By horizontally integrating stovepipe logistics, RIFLe evaluates procedures at the operational level for improvements that will employ less effort, less resources, and increased effectiveness.

"The results have been outstanding," said Cmdr. Carolynn Snyder, Point Mugu AIMD officer-in-charge. "We have a 50 percent decrease in items waiting for repair, a 75 percent decrease in due-in-from-maintenance items and our average customer wait time has decreased from eight days to one and a half days."...

K-Collector Topics: Jack Vinson Customer Service knowledge work Leadership Our Society Weblogs
January 25, 2004 11:50 PM | google it! | threadorati
Comments

Judith...

Eschewing any false humility, for more on TOC (from a source just a few miles up Route 206 from you), check out my Focused Performance site and blog.

Maybe lunch someday to talk about the intersection of TOC and KM?

-- Frank Patrick

Posted by: Frank Patrick at January 31, 2004 11:03 AM