ZDNet Australia :: Electronic paper: just a pipe ream?
By Angus Kidman, Technology & Business magazine
..."As people moved to partially do e-commerce, in some ways it was even more complex because you had the straightforward information passing electronically, but all the exceptions would result in phone calls and faxes and e-mail, and having the understandings that were created in parallel in that knowledge worker side, and getting the back-end systems to understand that sometimes the impedance and the mismatch there even took away the benefit of having a piece of it be electronic," Microsoft's Gates conceded in a speech to CEOs at Microsoft's annual CEO Summit.
Ever the optimist, however, Gates argued that the emerging demand for Web services would help realise the promise of a truly electronic world--and banish paper forever. "When you have these Web services, that you can capture the full richness of what's going on with complete visibility to the knowledge workers, to update those things and be notified appropriately of things, that is where you get real benefit of saying that the paper approach really is completely obsolete."...
K-Collector Topics: email knowledge work Microsoft