The Times Herald :: Inside Outsourcing
By: Carl Rotenberg
...Ernest J. Dianastasis, the managing director of Computer Aid Inc., said the "60 to 70 percent promised cost savings of outsourcing really ends up being 10 to 15 percent." He said companies with established "best practices" had a better chance of achieving higher savings from outsourcing.
"Companies should get their own operations in order," he said, "before they turn to outsourcing." Dianastasis said the loss of 3.3 million U.S. jobs in the future would represent $136 billion in lost wages and nearly $1 trillion by 2015.
He said 123,000 jobs in the Delaware Valley were at risk now from outsourcing in the fields of information technology, call centers, customer service, bookkeeping and claims processing.
The loss of these local jobs would have an economic impact of more than $5 billion in annual salaries...
K-CollectorBased on my experience, Ernest Dianastasis is directly on point. Implementing best practices before making an outsourcing decision is the only responsible course of action
Posted by: Greg DeBacker at January 14, 2005 08:06 PM