In HR Magazine, May 2004 there is a long article on Shedding Light on Knowledge Management by Pamela Babcock.
A few of the Knowledge Management notables offering opinions in this article are: Carol Kinsey Goman, president of Kinsey Consulting Services, a human capital consulting firm in Berkeley, Calif., Marc J. Rosenberg, author of E-Learning: Strategies for Delivering Knowledge in the Digital Age (McGraw-Hill, 2000) and a knowledge management and e-learning consultant in Hillsborough, N.J. and Thomas H. Davenport, a professor and director of research in the school of executive education at Babson College in Wellesley, Mass.
Long article, many opinions, and, in the end, Pamela Babcock wraps with the conclusion that knowledge must be embedded into the workflow layer of an organization in order to ensure a level of success and "measurable results". Music to my ears -- and I can say, "been there, done that, and it works!" (-:=
K-Collector Topics: Judith Meskill Education Knowledge Management research Strategy