On TMC Net today--InStranet Wins Best of Show Award at 2004 ICCM Conference.
CHICAGO --(Business Wire)-- Aug. 19, 2004 --Contact Centers In-Line(TM) Named Best Call Center-Knowledge Management System
InStranet, Inc., the leader in knowledge-based applications for the enterprise contact center, today announced that it received the 2004 Best of Show Award at the 16th Annual International Call Center Management (ICCM) Conference and Exposition, for its Contact Centers In-Line (CCIL) application in the Best Knowledge Management System category.