As I continue to do some catch-up on publishing my 'knowledge notes', I find that--Charles Isaacs Joins KANA as CTO. I have had the pleasure of meeting this gentleman and am pleased to say that Charlie Isaacs is one smart cookie--KANA is lucky to have him!
Here's an excerpt from the press release on Charlie:
Mr. Isaacs has more than 20 years of experience in the industry, and was most recently CTO at Primus Knowledge Solutions, a knowledge management solution provider. While at Primus, Mr. Isaacs was responsible for the technology vision and direction of the company's knowledge management and self-service solutions. Mr. Isaacs was CTO of Broad Daylight, prior to its acquisition by Primus. At Broad Daylight, he led the development of the industry's first entirely Java-based knowledge management and Web self-service solution. Under his leadership, the company received industry accolades and analysts consistently recognized the company as one of the greatest innovators in the space. Mr. Issacs' visionary thinking and extensive industry experience will provide significant value to KANA and its customer base.
K-Collector Topics: innovation Knowledge Management Leadership Thinking