Last evening I was reading a post on Mopsos - Is there a practical use to SNA? wherein Martin Dugage responds to an article by Patti Anklam on KM and the social network and asks an important question about SNA and corporate settings.
Reading Martin's post and Patti's article inspired me to perform a Google Search on the intersection of "knowledge management" and "social network analysis". The first result of this search was a February 21, 2002 article by Peter Morville on Social Network Analysis that appeared in his column Semantics. Great post by the way. When I read the comments section for this entry I found Ben Hyde's reference to The Sociable Media Group.
Clicking on the Sociable Media Group's people link led me to Judith S. Donath, the Director, who "is an Assistant Professor at the MIT Media Lab, where she directs the Sociable Media research group. Her work focuses on the social side of computing, synthesizing knowledge from fields such as graphic design, urban studies and cognitive science to build innovative interfaces for the online communities, virtual identities and computer-mediated collaborations that have emerged with the convergence of computing and communication."
This winding web-based path guided me back to an idea that I had a number of months ago to scribe a series of brief bios, on my weblog, of Notable Judiths. I was first inspired to embark on this endeavor by a late night Google Search on the word Judith. In this search Judith Donath was the second entry out of 4.78 million results. I was originally going to start scribing this series with the first Judith returned by Google. However the second (Judith Donath), in this serendipitous turn of events, will serve as an excellent beginning.
Postscript:
I found this article from Discover magazine in the April 2003 edition - Emerging Technology: Who Loves Ya, Baby?. In this article the research of both Judith Donath and Valdis Krebs are featured. And so, to bring this piece back full circle, I recently had a virtual meet with both Patti Anklam and Valdis Krebs in an AOK: Star Series discussion. Patti Was the Star of the series and Valdis most graciously joined in on the discussion to bring his deep knowledge and research to bear in the rather lively discussion. Well within six degrees. (^:
This morning I was doing some research on "Knowledge Sharing" and came up with a number of excellent resources on this topic that I thought I would share with you here.
"The Federal CIO Council is pleased to present this compendium of knowledge management resources and tools developed and compiled by the Federal Knowledge Management (KM) Working Group."
Line56.com: Columbia's Lesson for Executives
"A note from researcher Gartner G2 points out that the Columbia Accident Investigation Board final report released this week offers insights for executives and professionals about the risks of insular mindsets, stifling organizational cultures and lax decision-making."
The Waypath Buzz Maker gives you the option to enter up to five topics and chart their "buzz factor" among weblogs over the last 30 days. The following is a chart of five of my favorite topics in my "knowledge notes" weblog:
"The Army's Chief Information Office handed out seven awards this month during the 3rd Annual Army Knowledge Symposium at Valley Forge, Pa. The awards went to programs that promote knowledge management across the Army enterprise and that incorporate process re-engineering, said Col. Jane Maliszewski, chief of strategic outreach."
CRM News: Sun Unveils High-End App Server
Business Wire : KeyLogic's HUBZone Designation Can Help Grow High Tech in West Virginia
I attempted to cite this story yesterday but it was temporarily unavailable on ComputerWeekly's website. Since then, Erik van Bekkum in his blog "It's all about people and networks" has taken an interest in this topic via my additional posting on intranets.com and nasa... And so, here it is again with an unbroken link:
Report: Knowledge management failures central to Shuttle disaster
"Knowledge management systems failures played a major role in February's Columbia space shuttle disaster, the final report of an official investigation has claimed.
NASA's reliance on informal communications to manage space shuttle operations - coupled with the agency's insular culture - turned risk and danger into disaster according to the Columbia Accident Investigation Board.
The report also questioned whether a more efficient and interactive form of communications and information sharing would have made a difference, given NASA's dysfunctional corporate culture."
Wired News: Today's Tech-Dependent Activists
"In addition to picket signs and megaphones, activists protesting globalization policies at next month's meeting of the World Trade Organization in Cancun will be armed with a number of new, high-tech weapons for getting their message across. These include using peer-to-peer networks to distribute video to television stations and setting up wireless access points so that activists can post updates to their weblogs. The aim is to help demonstrators make a bigger impact, even with fewer people, say protest organizers."
Narcissist, metrosexual, call us what you like, we're out and proud - smh.com.au
"In June, during the long hiatus from the Premier League's global fashion deities, the marketing and advertising conglomerate Euro RSCG sparked a feeding frenzy in magazines and on opinion pages, not to mention weblogs, about metrosexuals."
Playgrounds in the U.S. More Than Just a Hop, Skip and a Jump Away
"Playgrounds are excellent places for neighbors to build vital social networks within their communities. This study reinforces how important it is for all of us to work together to build and maintain these valuable resources," said John Costello, executive vice president of marketing for The Home Depot. "In seven years, Home Depot built 100 playgrounds with KaBOOM! and we're committed to build 100 more by 2004."
Computerworld | The future of life on the road
"Through new sales knowledge services, it is possible to coordinate sales efforts towards a target customer group. This makes it possible for salespeople from different regions who work on similar clients to get insight on sales strategies of their colleagues, for example, and show how they can combine offers to create more sales. These collaborative services and agents can also create social networks with other salespeople and clients."
The Dolphin : Brese departs - was force behind positive changes at SUBASE
"A dry-erase marker board hangs on the wall opposite the Naval Submarine Base New London (SUBASE) Executive Officer's (XO) desk. Dozens of lines of information and reminders are written on that board, but for the past two years four items have not changed. Those four things were the areas Cmdr. Robert F. Brese chose to focus on from the day he reported for duty as SUBASE XO-Anti-terrorism/Force Protection (AT/FP), knowledge management, quality of service and base revitalization."
The Seattle Times: Business & Technology: California blocks information sharing by financial groups
Data Mining Proponents Mull Commercial Apps
"With the recent spate of bad publicity regarding government data mining initiatives, KDD researchers are eager to champion the technology's potential as a strategic tool for businesses."
Silicon Valley Biz Ink :: Stonebridge Technologies and Envisn Form Go-to-Market Partnership
Open Text Buys Gauss for Web Content Management - Computer Business Review
"When MIT announced to the world in April 2001 that it would be posting the content of some 2,000 classes on the Web, it hoped the program - dubbed OpenCourseWare - would spur a worldwide movement among educators to share knowledge and improve teaching methods."
Intranets.com Completes Work on Columbia Accident Investigation
"Intranets.com has a longstanding relationship with NASA under sub-contract through government contractor ARES Corporation (Burlingame, CA) and has been providing knowledge-management support services to NASA's Office of Safety and Mission Assurance for more than two years."
"Report: Knowledge management failures central to Shuttle disaster"
A provocative headline in the left side News column but the article cannot be found... Perhaps it will be located soon... )^:?
"Established in 1988, ISYS/Odyssey Development Inc., is a global supplier of search software for business and government. The company's award-winning product suite offers comprehensive search solutions designed to meet the diverse information retrieval and knowledge management needs of organizations operating in a variety of industries, including government, legal, law enforcement, financial services and recruitment."
RealMarket CRM News Release - Firepond
Firepond Announces That eGain is Licensing Three Patents in its Brightware Patent Portfolio
Are we shifting our focus from Knowledge Management to Learning, or from Knowledge Management to Knowledge Work, and/or is Knowledge Work Learning?
David Buchan's post, cited below, on "learning rather than knowledge management," inspired me to seek sage Google Sets suggestions.
As an experiment I loaded "Learning" and "Knowledge Management" into Google Sets as two seed items to hopefully form a larger set. However, Google Sets returned zero additional results.
I then input "Learning", once again, and "Knowledge Work". This search yielded abundant results, including the following:
Learning, Knowledge work, Teaching, Listening, Organizations, memory, Research, perception, Problem Solving, Fun, Reasoning, communication, Planning, Psychological, attention
When I seeded a new set search with: "Knowledge Work" and "Knowledge Management" Google Sets returned the following items:
Knowledge Work, Knowledge Management, Articulation work, Institutional reflexivity
I think Jim McGee is spot on when he writes about "shifting attention from knowledge management to knowledge work. It may not sound like a big difference, but I believe it will prove to be a crucial shift in perspective."
Learning - it's not me alone
Maybe it is just my listening but more and more of the people I read daily are talking about learning rather than knowledge management. A colleague and I predicted this 18 months ago as we spoke of knowledge management being a smaller part of the whole learning piece. - David Buchan
More information from O'Reilly Network on Google Sets
"Google sets is a way to browse the web's implicit ontology. What you do is simple: you enter some terms which you already think of as instances of some class. Google then returns you what it thinks are the other instances of that class."
BBC NEWS | UK | TV provides new dictionary entries
"The powerful influence of popular culture is evident in the latest edition of the New Oxford Dictionary of English, published on Thursday. The second edition of the dictionary - considered to be the foremost single-volume authority on the English language - includes many new words and phrases which started life on television." (As well as a bunch of "Internet" inspired additions.)
"bada bing", "lovely jubbly", "muppet", "reality television", "bootylicious", "popstrels", "turntablists", "da bomb", "cyberslacker", "fatoush", "blamestorming", "SARS", "cantopop", "bupkis", "noughties", "muggle", "robata", "nerd", "geek", "bad hair day", and "24/7", "hacktivists", "shovelware" and people who "egosurf"m "e-mails" have become "emails" and we are now "online" not "on-line", "a Brazilian", "Foo Fighters", "Duckworth Lewis", "pathogenicity islands", "shotgun cloning" and "terminator genes".
Bunbury Mail : School Spins Its Web
"The project, called Networked Neighbourhoods, was officially launched at Picton Primary school this morning by Premier Geoff Gallop and is designed to show how the internet can strengthen a community by creating social networks and improved delivery of government services."
Businesses across Lancashire are set to benefit from a new Knowledge Management and Research Centre.
Silicon Valley Biz Ink :: The voice of the valley economy
ClearForest Wins 'Trend-Setting Product of 2003' Award from KMWorld Editors
Business Wire - UniPress at DCI Expo
"UniPress will showcase its FootPrints ... web-based service desk that centrally tracks, manages, and controls all types of customer issues and support requests. It is extremely easy-to-use and provides a range of comprehensive features such as self-service online, two-way e-mail management, knowledge management, and powerful reporting."
EContentMag - Alliant and iManage
"Alliant will also use iManage WorkSite for knowledge management."
CollabNet and Valtech Form Strategic Partnership
"The CollabNet SourceCast environment combines applications for: software development, knowledge management, and project communication, all controlled through a Web-based project workspace with a centralized role-based permissions model."
MS and IBM get caring and sharing: ZDNet Australia: IT Manager: Technology
"Both IBM/Lotus and Microsoft have recently released new versions of their groupware suites--Notes/Domino and Exchange--with an emphasis on collaboration. We take them both through their paces."
New Telecommunication Tools May Emerge From the Deep
"who would have thought that a technology company might find inspiration for future telecommunication equipment from an animal at the bottom of the ocean?"
Business Wire - CXO System 3.0
"Key innovations in CXO System 3.0 include a Universal Information Network for the enterprise created by Business Information Networks (BINs) - those specific data and information elements executives need to effectively run an organization - and a zero data warehousing footprint that is able to connect existing data warehouses or store and design a business process and information architecture that reduces latency, decreases costs and increases the velocity of information."
"Every morning I learn the latest from a variety of news organizations, Weblogs, newsletters and other online information sources. But I don't use my e-mail program or go surfing from Web site to Web site. Instead, I use a piece of software called a news aggregator or newsreader - in my case, it's called NetNewsWire and runs on Mac OS X - to scoop up headlines and summaries, along with links to the places where they originated."
SYS-CON Media Announces MX Developer's Journal
"MXDJ to Be Distributed to More Than 2 Million Macromedia MX Developers Using Studio, Flash, Dreamweaver, Fireworks, FreeHand, ColdFusion, and Director...Each issue of MXDJ will include:
...The Blog Spot -- a round-up of the most insightful entries from the month's Macromedia weblogs."
Wired News: Burning Man Never Gets Old
"This year, tech installations will include live-from-Burning Man mobile blogs on trailers, flamethrowers with programmable control systems and several experimental projects that will put social-software networks to work on the playa."
Today's News on the Net from Business Wire
About the Author
"Daniel Greenwood, Esq. has been a lecturer on eGovernment and eCommerce policy and information architecture since 1997 at the Massachusetts Institute of Technology (MIT) School of Architecture and Planning as well as the MIT Media Lab and since 1999 has also been Director of the MIT eCommerce Architecture Program."
Area 51 Consulting Prepared for Blackout Events
"Area 51 Consulting, Inc. provides unique solutions for an array of the most difficult business technology challenges: networking, telecommunications, Web site design and hosting, knowledge management systems, data and voice integration, and application development."
Kubi Software Awarded 'Trend-Setting Product of 2003' by KMWorld Magazine
"This is the first year KMWorld Magazine has instituted the awards, which are designed to reflect innovation and leadership in the Knowledge Management industry."
Milford Daily News MA | Surf's up: Total recall
"No matter what you think of Gov. Mitt Romney, you have to admit things could be worse. Just look at California, where voters will decide later this year whether to recall and replace Gov. Gray Davis.":
Mentioned in this article: The Ultimate California Gubernatorial Recall Candidate List
Surf's Up is compiled by News correspondent Kurt Blumenau, whose e-mail address is deepthirteen@yahoo.com.
The Star Ledger | Business | Building Your Own Weblog
"The online journals known as weblogs have morphed from a cultish craze into a mainstream phenomenon. Even AOL is getting into the blogging business."
Weblogs mentioned in this article: LawMeme, The Shifted Librarian, Jaab Family, Petite Family, Freedom to Tinker, little. yellow. different., Fairvue Central | Third Annual Weblog Awards, SchoolBlogs News, Daypop, Blogging News - Corante, AOL Hometown, BLOGGER, Diaryland!!, LiveJournal.com, Tripod | Blog Builder, TypePad,
movabletype.org, pMachine, and Radio UserLand.
written by Allan Hoffman
Boston.com / News / Boston Globe / Editorial / Opinion / Op-ed / Net gains
First came information, then opinion. The Internet's next step may be electing a president.
By Cory Doctorow, Globe Correspondent, 8/24/2003
Cape May County News: The Press of Atlantic City
"Unhappy shore tourists getting revenge online...While some people might be reluctant to complain to a hotel manager about a dirty room or poor service, they have no reservations about posting their vengeance anonymously on public forums or Weblogs."
Gloucester County Times | Legal challenges: Law offices move to become high tech
"A large firm, which may employ from 100 to 1,000 lawyers, may need to organize what people in the firm know or know how to do. Efficient knowledge-management systems have been developed to aid in research or to track records."
TheFeature :: It's All About The Mobile Internet
Forecasting the use of cameras in mobile phones by examining weblogging in Poland.
Wired 11.09: PowerPoint Is Evil
"Particularly disturbing is the adoption of the PowerPoint cognitive style in our schools. Rather than learning to write a report using sentences, children are being taught how to formulate client pitches and infomercials." by Edward Tufte
ITBusiness.ca | Invasion of the Job Snatchers
"The company discussed in the article referred to this practice as "knowledge acquisition," but it might better have been called knowledge liquidation. Of course, many IT professionals who want to put off their date at the unemployment line may have no choice but to prolong their departure in this fashion. There's no question that offshore outsourcing is on the rise, as we recently noted in an ITBusiness.ca special report by John Lee. As the word acquisition suggests, the transition will open up whole new areas of potential conflict around corporate culture, security and resource planning. In other words, all the things we try to capture through knowledge management."
Ventura County Star: Visual Concepts
"Cece Alemania, president, and Priscilla Becker, founder and CEO of Visual Concepts of Ventura, show the concept of the third virtual human that will take data from outer space under a NASA contract the company has won... (Virtual Concepts) Services include enterprise data management; network management and implementation; and business process and knowledge management."
Knowledge-management practitioners share what they consider the essential elements of a company program.

NEWS.scotsman.com - Scotland - Lion to take pride of place at Roman ruins
"IT lay beneath the waters of the River Almond for 1500 years before being dragged from the mud and put on display in the Museum of Scotland. But now the Cramond Lioness is set to be returned to its rightful home..."
Stateline.org: Bloggers Train Sites On State Governments
"Some of the best sources for information on the California recall election are not newspapers, not television stations and not radio shows. They are blogs."
Weblogs mentioned in this article: California Insider, Kausfiles, Lasso, and Eye on Olympia
Chemie.DE News: Wiley InterScience Launches New Interface
"Eileen Dolan, Vice President, Wiley InterScience, today announced the launch of a new Wiley InterScience interface. The sophisticated new interface is the result of a comprehensive redesign of the site's underlying information architecture and its graphical interface. Wiley InterScience is the online service of John Wiley & Sons, Inc."
F.C.C. Discloses New Rules for Telecom Industry
"The Federal Communications Commission today detailed the rules the Baby Bells and their rivals must follow in using existing and future telecommunications networks."
OJR article: Weblog Indexes Help Journalists Track Stories -- and Boost Their Egos
"Daypop's Top 40, Popdex and the other services allow writers to see almost instantly how many sites are linking to their stories. Is such information useful, or simply a popularity linking contest?"
Las Vegas Mercury: The Basement Files: Fiona
"Among the thousands of Internet weblogs, none has fascinated the Mercury staff more than the offerings of Fiona Waterston, a 53-year-old Englishwoman."
"Weblogs are now becoming part of the upcoming presidential campaign. Two presidential candidates in particular -- Howard Dean and Dennis Kucinich -- have weblogs of their own."
Developing the Collaborative Environment
November 4-6, 2003 - "KM Asia is the catalyst for harnessing the knowledge asset for commercial use, unlocking trade secrets, revealing new insights and sharing know-how for these uncertain times. Companies of all sizes have benefited by attending Knowledge Management Asia in the past - you can too and we look forward to welcoming you to Singapore in November."
most memes may mutate
memetical morphosis.
mind to mind virus
haitech haikutm
©2003 judith meskill
Workshop on Knowlege Grid and Grid Intelligence (KGGI)
October 13, 2003, Halifax, Canada
In conjunction with 2003 IEEE/WIC International Conference on Web Intelligence / Intelligent Agent Technology
Workshop on Knowledge Management and the Semantic Web, Sanibel, Florida, October 25-26, 2003
"NewWave Technologies, Inc. is dedicated to bringing together the industry's top resellers, independent software developers, service bureaus and vendors to deliver dependable, knowledge management solutions to value- added resellers."
Metroactive Movies | 'American Splendor'
"Harvey Pekar is one of the most imitated and influential comic-book writers of the past three decades," notes Andrew Farago, director of the San Francisco Comic Art Museum, where a retrospective of the art used in Pekar comic books is currently on display. "Given the webcams, weblogs, message boards and countless other Internet venues, it becomes more apparent every day just how far ahead of its time American Splendor really was and is."
The Centers for Disease Control and Prevention plan to make it easier for the public to call a single place for information about diseases... "We don't have any preconceived outcomes, but we will be looking for innovation on [customer relationship management] tools, knowledge management tools and workflow tools," James Seligman, CDC's CIO said.
Harmonizing House and Senate Appropriations for Homeland Security
"Take a cautious approach to information technology. Cutting-edge information technology (IT) is key to getting the most out of the new department. But buying too much technology too fast, without an established information architecture and a clear understanding of requirements as well as safeguards for security and privacy, could cause IT costs to balloon out of control."
There was a good deal of buzz back in November 2002 and then again earlier this year regarding Plaxo (free-for-now contact update software.) Opinions vary widely from the trusting to the suspicious. I have recently been getting a preponderance of requests to update my contact information from a new wave of business acquaintainces who have been switching to Plaxo.
Today I found an interesting article on Plaxo by Stowe Boyd in destinationKM entitled Contact Unmanagement. I also found a plug for Plaxo on T Jacobi's weblog. He is happy that Plaxo recently (end of July) received another 8.5 million in second round funding from Globespan Capital Partners.
There was a lot of talk about Plaxo back in March including speculations and concerns from Stefan Smalla, Techie Musings, The Plaxo Worm and the Lovelorn by Bill Machrone, and then shortly thereafter Bill released a "change of heart" piece entitled, Machrone Takes a Fresh Look at Plaxo. In this same time period Paul Rowlingson, writing for computer active, thought Plaxo "A great idea that works well."
How do you weigh in on Plaxo, viral or valuable?
Linux projects gaining momentum on java.net
"Java.net has also become host to more than 40 Java technology and community-related Weblogs, and grown to over 30 Java user groups from more than 11 countries."
FT.com / Chris Argyris / A life unlocking defences
"Although highly respected in academic circles, Chris Argyris is lesser known among managers. Yet his contribution over the past four decades in fields such as organisation, knowledge management, leadership and the management of change has been immense. His ideas on "action science", developed in partnership with Donald Schon at Massachusetts Institute of Technology, are perhaps more talked about than practised but his views on how people and organisations react to change have been hugely influential."
Silicon Valley Biz Ink :: Workshare Delivers New Content Productivity Capabilities
"iManage WorkSite delivers document management,collaboration, workflow and knowledge management accessible through anintegrated portal in a single integrated Internet solution."
Martin Manco Named Director of Finance and Administration of PediaMed Pharmaceuticals, Inc.
"Mr. Manco has held an appointment as a Lecturer at the Pennsylvania State University where he taught in the Graduate Program in Management focusing on entrepreneurship, knowledge management and ethics."
"MDY Advanced Technologies, Inc., provides state-of-the-art records, document and knowledge management solutions and enterprise-wide system implementation services."
xpdient Inc. Adds Data Integration Capability With MS Project to Its xpdoffice Product
"Combining proprietary software packages with outstanding consulting capabilities allows SSSI to provide client organizations with systems solutions, knowledge management initiatives, performance enhancement tools, and unparalleled training services."
TechCentral: Mindef ready with strategic ICT plan
KUALA LUMPUR: "The Defence Ministry (Mindef) has successfully prepared an ICT Strategic Plan to coordinate and standardise information and communications technology practices across its various divisions. This integrated enterprise system would pave the way for the creation of a knowledge management system, said Mindef Secretary-General Tan Sri Datuk Hashim Meon."
Six Bruneians awarded Chevening scholarships
"An Executive Officer at the Ministry of Defence, Subandi Kamis, was the recipient of the Queen Elizabeth II MBDA Chevening Scholarship. He will do a MSc in Information and Knowledge Management at Loughborough University."
"CIOs are paying higher prices for software while small inventors and industry giants threaten each other with software patents. Has the venerable patent system finally broken down?"
A Slow Turning - Knowledge Management Research Center - CIO
"Law firm Winston & Strawn turns to CRM for knowledge management, because who you know is as important as what you know."
Serenity Now! - The New Work Order - CIO Magazine Aug 1,2003
"If businesses don't find a way to help the knowledge worker manage information technology, today's confusion will lead to tomorrow's insanity."
Read Darwin -Helping the Group to Think Straight - COLLABORATION - Darwin Magazine
"... a resurgence of collaborative decision-making tools is making it easier for groups to avoid mind-meld while quickly generating, organizing and evaluating large amounts of information. Called group decision support systems (GDSS), these tools are gaining widespread acceptance and, in the process, redefining executive-level decision-making."
Business Wire - TheFeature.com Relaunch Deepens Coverage of the Mobile Internet
"The new version of TheFeature will also feature weblogs from its top contributors, allowing them to share their thoughts on the latest happenings in the industry on an immediate and continual basis."
Wired News: Phoning in Photos for Posterity
"Camera phones have "become popular in the United States in the last six months," said Travis Larson, spokesman for the Cellular Telecommunications and Internet Association. "This may be the first major news event in which camera phones helped deliver the story. And they've done so in real time." Actually, this isn't the first time camera-phone owners made headlines. ... By Friday afternoon, when power was still out in some areas, at least a dozen people managed to post 65 photos on the same website that included Salinas's photographs. About 185 weblogs linked to that website, said Shawn Honnick, vice president of business development for textamerica, the company that set up the moblog."
"Poynter will help you develop a coverage plan to produce innovative coverage in such areas as candidate profiles and investigations, localizing national races, connecting with voters, finding the heart of your community's best politics stories, and developing your own weblogs, among other things."
ZDNet UK - Insight - Big Bill is watching your posts
"Microsoft's in-house sociologist reveals that the software giant is combing newsgroups as part of its bid to build a better search engine."
EContentMag - Boston E-Learning Association Relaunches as New England Learning Association
"NELA intends to offer content-rich programs reflecting the convergence of online training, knowledge management, collaboration software, and other solutions in the evolving landscape of learning and technology."
"Workshare 3 makes incorporating changes from multiple people as simple asthe click of a button. Workshare 3 also protects companies from the risk ofinadvertent disclosure of sensitive information."
Silicon Valley Biz Ink :: iManage Introduces iManage WorkSite 8
"...redefining the role of document management inlaw firms and corporate legal departments by providing the industry's first solution to support matter centric collaboration..."
Knowledge is the decisive business factor: Thurow - The Economic Times
"Lester Thurow, author of Zero Sum Society and Head to Head, will be in India this week. A professor of economics at the Massachusetts Institute of Technology, Thurow says, "It is possible for India to create a superbrand. I have no doubts that there will eventually be Indian global corporations with brand names."
"Knowledge management is no longer a luxury for the Indian CEO. It is a necessity that can make all the difference between survival and an early demise."
Korea IT News - Overlapped Govt IT Projects Could Mean Waste of Budget - KCA
"The report also points out such problems as cost effectiveness and feasibility of the setup of 'Game Industry Knowledge Management System' led by the Ministry of Culture and Tourism..."
Information Today Announces Dates and Location for Buying & Selling eContent 2004
"...the 2004 Buying & Selling eContent annual conference will be held April 25-27, 2004, at Marriott's Camelback Inn Resort, Golf Club and Spa in Scottsdale, Arizona."
Weblogs attracting a growing number of readers, writers
"It occurs to me as I read printouts of their blogs that b-may and Mighty Girl are engaged to be married. No, these aren't super-heroes or cartoon characters or even the latest installment from Mattel in the Barbie and Ken line. These are regular folks who utilize the Web as an online journal of sorts, a way to document the day-in, day-out routine that is their lives."
InformationWeek > Chris Murphy > Editor's Note: Managing Info, If Not Power Grids > August 18, 2003
"It's about knowledge management. Now that's a term sure to bring groans to some people's lips."
InformationWeek > Knowledge Management > The Need To Know > August 18, 2003
"Knowledge management has gone from pie-in-the-sky promises to more-realistic applications."
InformationWeek > Knowledge Management > I.T. Manifesto: Know What People Want > August 18, 2003
"Knowledge management and Karl Marx share the same initials. Sure, it may just be coincidence, but that doesn't stop consultant Bijoy Goswami from describing knowledge management as too often ending up as the "communism of the enterprise."
InformationWeek > Knowledge Management > Need Software?: How The Vendors' Approaches Differ > August 18, 2003
"Four elements are needed for a basic knowledge-management environment: an intranet, search capability, discussion forums, and a people-finder to locate expertise and contact information."
ING DIRECT Goes Live with Percussion Software's Rhythmyx Content Management System
CollabNet Releases Version 2.6 of the CollabNet SourceCast Environment
neighbors networking
budding buddy business buzz
friend of a friend fun
haitech haikutm
©2003 judith meskill
Mercury News | 08/17/2003 | New wave of newsreader software makes sense of the Web
"Every morning I learn the latest from a variety of news organizations, Weblogs, newsletters and other online information sources. But I don't use my e-mail program or go surfing from Web site to Web site. Instead, I use a piece of software called a news aggregator or newsreader -- in my case, it's called NetNewsWire and runs on Mac OS X -- to scoop up headlines and summaries, along with links to the places where they originated."
Mercury News | 08/17/2003 | Budding buddy business
"Venture capitalists are opening up their wallets with caution to hot "social networking" start-ups, or those companies that help you connect with friends to help get ahead in romance or work."
mentioned in this article: Friendster, LinkedIn, Spoke, Ryze, and Tribe
"The private sector, especially business organisations, has a crucial role to play in accelerating the adaptation of the K-economy in Brunei, said Abd Ghani Pg Hj Metusin, the director of Asean-EC management centre. "Many businesses are now realising the role of knowledge and are creating knowledge management programmes and appointing CKOs (Chief Knowledge Officers)," he said, quoting a report by knowledge-based management expert, Mr David J Skyre."
We're All on the Grid Together
"Most failures emerge and evaporate locally, largely unnoticed by the rest of the world. A few, however, percolate through our dense technological and social networks, hitting us from the most unexpected directions. Unless we are willing to cut the connections, the only way to change the world is to improve all nodes and links."
Herald Sun: They're a weird mob [17aug03]
"You have to do something very much out of the ordinary to surprise the hard-bitten residents of New York City."
"Phelps proudly described the center of his 35-year career at NASA, the Space Shuttle program where he now serves as Kennedy Space Center director of advanced technology and manager of integration for the Shuttle Knowledge Management system."
Research abstracts on Social Networks, Common Sense, and Knowledge Management.
(All of the following papers are available in PDF format and require Adobe Acrobat Reader for viewing.)
Nathan Eagle, Alex (Sandy) Pentland
"A ubiquitous wearable computing infrastructure is now firmly entrenched within organizations across the globe, yet much of its potential remains untapped. This paper describes how the handheld computers and mobile phones in today's organizations can be used to quantify face-to-face interactions and to infer aspects about a user's situation, enabling more creative and transparent functioning of human organizations."
Nathan Eagle, Push Singh, Alex (Sandy) Pentland
"This paper introduces a system that incorporates both contextual and commonsensical information to understand the gist of an informal, face-to-face conversation. We show that wearable devices, such as PDAs or cell phones, can provide the valuable contextual information critical for robust classification of a detailed conversation topic. "
Nathan Eagle
Submitted to the Artificial Intelligence, Information Access, and Mobile Computing Workshop at the 18th International Joint Conference on Artificial Intelligence (IJCAI). Acapulco, Mexico. August 2003.
"We introduce a method for situation understanding in natural, face-to-face conversation. Our method combines a network of commonsense knowledge with keyword spotting and contextual information automatically obtained from a wearable device such as a PDA or cell phone. Using this method we demonstrate the potential for high accuracy, detailed classification of conversation topic."
The AOK Star Series presents Patti Anklam as guest discussion moderator from August 18-29. Please join AOK (membership is free) and participate in what promises to be a lively conversation.
Patti asks, in preparation for this discussion, that you:
Reflect on your own path of adoption/adaptation
through the three eras of knowledge management.
* What ideas drew you in?
* Which ones did you decide to adapt/adopt and which to leave to the experts?
* How has your toolkit grown and expanded?
* What paths do you take to ensure that you'll keep encountering new ideas?
You can read Patti's bio and introductory comments in:
Preparing for Conversations with Patti Anklam
Hope to see you there!
IOCORE's Virtual Collaboration tools get companies communicating
"Economic factors are causing companies to re-assess the way they do business. For years, technology-based solutions have been sought to improve business processes, enhance dealings and relationships with customers and suppliers, and manage information. Since the advent of e-mail and teleconferencing functionality, companies have realised that technology also addresses what was once a "soft" issue - communication."
Open Text Reschedules Fourth Quarter & Fiscal Year 2003 Results to August 18
"Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports fifteen million seats across 10,000 corporate deployments in 31 countries and 12 languages throughout the world."
eGain Announces Financial Results for Quarter and Fiscal Year Ended June 2003
"Revenue for the quarter was $5.4 million, an increase of 3% compared to $5.2 million for the quarter ended March 31, 2003. For the fiscal year ended June 2003, revenue was $22.1 million, a decrease of 27% compared to revenue of $30.4 million in fiscal 2002."
The Hindu Business Line : Infosys bags global award
"Infosys Technologies has announced that the company has won the prestigious Global Most Admired Knowledge Enterprises (MAKE) Award, for the year 2003."
social stickiness
destiny or causation?
collective conscience
haitech haikutm
©2003 judith meskill
inspired by Clay Shirky's "A Group Is Its Own Worst Enemy"

"One of the trendsetters among educators is Will Richardson, supervisor of instructional technology at Hunterdon Central Regional High School in Flemington, N.J., who made use of blogs in his journalism and English classes last year to foster discussion and collaboration as well as to showcase students' work. Students in his class on modern American literature, for instance, created a blog to study the novel "The Secret Life of Bees" by Sue Monk Kidd. The author posted a 2,300-word message, and a group of parents read along and contributed their thoughts. Other Web users also happened upon it."
semiotics brief
the importance of design
please show us a sign
haitech haikutm
©2003 judith meskill
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Mars Rising Behind Poodle Rock in Valley of Fire State Park, Nevada, USA
"As Earth and Mars near their closest approach in nearly 60,000 years on August 27, the red planet has begun to appear dramatically bright and show interesting details through telescopes and binoculars. Although not yet visible at sunset, Mars can be seen rising increasingly earlier in the evening. Once above the horizon, Mars is easy to spot, as it sports a distinct orange-red hue and it is the brightest object in the sky after the Sun, the nearby Moon, and Venus. After Earth overtakes Mars in their respective solar orbits, Mars will be visible right from sunset, although its historic brightness will then begin to fade."
Have you checked out Google's Search Features lately? If not, click the above link to learn more about their new calculator function along with other items you might not be aware of such as dictionary definitions, phone book, stock quotes, etc...
Arnold, Howard terminating the old politics =The Hill.com=
"If anyone had told me a month ago that the two most exciting politicians in America this summer would be a muscle-bound movie actor with an Austrian accent and the ex-governor of the second-most sparsely populated state in the nation, I'd have asked them what they were smoking... The vehicle for Dean's startling surge was a new social software called the blog, which few politicians or pundits had heard of this time last year. Cyber-speak for "weblog," blogs are a kind of online diary for those who want to share their thoughts on everything from home tutoring to alien abductions."
Today I have an even dozen knowledge management news stories, more than the normal fare for mid-month...
Speak, O Muse, of Strategic Synergy
EPA Newsroom: EPA awards $2 million for environmental information sharing
Leading CRM Publication Honors FootPrints Web-Based Service Desk Software for Fourth Year in a Row
Luton Borough Council Switches to Hyperwave
Security, stability among top 10 e-mail concerns
IBM Introduces New Messaging and Collaboration Software Designed for Medium-Sized Businesses
Primus to Acquire Broad Daylight, Inc.
Incyte Corporation Selects the Arthur Suite from Synthematix for Its Chemistry Operations
on tanya rabourn's faceted movable type:
finely faceted
topic, form, process, space, date
regex patterned gems
haitech haikutm
©2003 judith meskill
Shelley Powers: Weblogging for Poets - four-part series published:
An excellent consecution of epistles on the importance of being earnest in your intention to remain "linkable" as you move from one form of weblogging to another (i.e. blogger to movable type...)
Degrees of Separation Are Likely More Than 6, Especially in E-Mail Age: "In the current issue of the journal Science, researchers at Columbia University report the first large-scale experiment that supports the notion of "six degrees of separation," that a short chain of acquaintances can be found between almost any two people in the world. But the same study finds that trying to contact a distant stranger via acquaintances is likely to fail."
at pop!tech sea/change
our planet and our future
camden convergence
haitech haikutm
©2003 judith meskill
PRESS RELEASE ( PR Web): "Tipic, Inc. adds instant messaging to blogs: MOTIME.COM, the first blogging platform with instant messaging, lets ISP's, telecoms and portals to increase traffic, stickiness and revenues."
statesman.com: "Adam Weinroth has built one of the busiest Web sites in Austin. But if you're over the age of 30, you might not have heard of Easyjournal.com... Web experts put it in the realm of "social software" enabled by the Web, including instant messaging and chat. Some call blogging an easy form of online publishing."
TRIPOS Introduces Complete Laboratory Workflow and Knowledge ... -
PRNewswire (press release)
... to streamline laboratory workflows, and SARNavigator(TM) and LITHIUM(TM), the data analysis and decision support components in its knowledge management solution ...
INTRASPECT and SAIC Form Strategic Alliance -
Yahoo News (press release)
... solutions, today announced that it has formed a strategic alliance with Science Applications International Corporation's (SAIC) Knowledge Management (KM ...
MICROSOFT to present "Defense in Depth" to government -
The Inquirer, UK
... Dell, in a track called Knowledge Management, will explain that this is a "conscious strategy" to "ensure that the collective knowledge of the enterprise can ...
Risks abound in online journals, some turn to password protection: By RON WORD, Associated Press Writer, JACKSONVILLE, Fla. -- Annessa Rink and Robyn Pollman began their Weblogs as a way to express their views on current events and communicate with their families but both have learned that blogging has its risks."
American Association for the Advancement of Science: New Gene Therapy for Lou Gehrig's Disease
"Using a virus as a drug delivery system, scientists delayed physical deterioration and prolonged the lives of mice with amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig's disease. This fatal, neurological disease is characterized by the degeneration of spinal and brainstem motor neurons, leading to atrophy of limb, head-and-neck, and respiratory muscles. Currently, there is no effective therapy."
SQLData RSS Reader Knowledge Management in the News Today - powered by moreover...
matt jones | work & thoughts:
"Molly and Mike have whipped-up The Interaction Architect Job Title Generator in response to the latest venerable trolls about "what it is we call ourselves when we are doing what we do". A swift click on it generated the title of this post (Coherence Explorer) as my new-new job description."
Try it, you'll like it... A click on the "Give me another title!" link also generated my post title above as well, I think I like it... (^:
Do search engines have personalities?: "Search engine indexing and ranking mechanisms favor "sunny personalities", where a naive query leads to the best news about a subject and more astute questioning is required to reveal controversies and the darker side of the queried subject. By analogy, search engines might respond with personalities more like a human subject area expert who provides more sides to a subject as well as means to evaluate the query responses. An experiment shows that 3 search engines - Google, Teoma, and AllTheWeb - exhibit dominantly "sunny" personalities on the subject distance learning but may be prompted by asking for "distance learning" AND controversy to reveal "well-balanced" resources as well as the "darker" personality of an attacker's phrase digital diploma mills."
Making sense of "Syndicated Collaboration" (ResearchIndex): "Abstract: This paper discusses the phenomenon of "syndicated collaboration", which is the collaborative use of weblogs, wikis and news aggregator tools, enabled by open standard protocols like Rich Site Summary (RSS). Existing development trends and the collaborative potential of RSS-based technologies are analysed. The widespread use of these technologies indicates a shift from traditional groupware technologies towards an environment of loosely-coupled tools connecting continuously evolving communities ..."
A Unified Abstraction for Messaging on the Semantic Web (ResearchIndex): "Abstract: Since its inception, the Internet has been a hotbed of several successful communications channels, starting off with e-mail, Internet Relay Chat and Usenet newsgroups and more recently adding Web annotation, instant messaging, and news feeds. However, these channels were developed fairly independently, and in many cases their respective functionalities have grown to overlap significantly."
Mining the Peanut Gallery: Opinion Extraction and Semantic Classification of Product Reviews (ResearchIndex): "Abstract: The web contains a wealth of product reviews, but sifting through them is a daunting task. Ideally, an opinion mining tool would process a set of search results for a given item, generating a list of product attributes (quality, features, etc.) and aggregating opinions about each of them (poor, mixed, good). We begin by identifying the unique properties of this problem and develop a method for automatically distinguishing between positive and negative reviews."
IT-Analysis.com - Put email at the heart of your knowledge management activities: "I've mentioned Tacit Knowledge Systems in an earlier article: Forming Communities of Experts. The Morphix company has developed an interesting product to analyse an organisation's email communications at a personal, organisational and inter-organisational level."
CIO | Earnest Seekers After Knowledge: "Knowledge management: easy to say, difficult to do."
CIO | 6 Habits of Highly Effective CIOs: "Eugene Stein, chief knowledge officer and global head of technology at New York City-based White & Case, a global law firm, says: "I'm part of the business side. I participate in the day-to-day business operations for everything, not just technology." In fact, White & Case created the position for Stein because technology is a key part of the practice, he says."
CIO | Beware the Ides of March: "IT can help the board in their deliberation over significant transactions by providing preliminary questionnaires and risk algorithms which present an objective overview of the proposal and its risks to the strategy team, Dellit says. Knowledge management systems can also provide directors with tags on key data or information used to base a proposal under a review."
Interwoven ups collaboration ante in content management: "Interwoven on Wednesday announced that it has entered into a definitive agreement to merge with knowledge management and collaboration vendor iManage in a move that underscores the growing importance of collaboration capabilities in content management systems."
Bullfighter - Stripping The Bull Out Of Business || A consulting jargon fighter from Deloitte Consulting: If the following statements tend to make your teeth hurt, then download Deloitte's "Bullfighter" and give it a run on all of those word and powerpoint documents that your receive at work:
"A value-added, leverageable global knowledge repository."
"Repurposeable, leading edge thoughtware that delivers results-driven value."
"A future-proof asset that seamlessly empowers your mission critical enterprise communications."
Bloggers won't match Limbaugh =The Hill.com=: "Although it is never safe to predict with any confidence what will happen over the next 15 years, I doubt that blogging or any specific bloggers will match Limbaugh's record-setting pace for gathering influence in the political process. Blogging lacks four key elements in Limbaugh's formula for success."
webservices.xml.com: A Weblog API For the Grassroots [Aug. 05, 2003]: " Last month I looked at the Necho message format. I compared it to RSS, its predecessor. In this column, I want to look at its API. Joe Gregorio is the main author of the API, written in the IETF RFC format. Joe is using Marshall Rose's xml2rfc package, so various formats are available. Make sure to pick up the latest version; as of the time of this writing, draft 6 was the most current one. That API drafts use the name "Atom", which was the old favorite, but it had trademark conflicts.As you read the first of this column, I'll be talking about the Atom API, which is used to manipulate what I previously called Necho data. But both of those might end up being called Feedster pretty soon, judging by an entry in the Wiki, whose URL still reflect it's original name, pie. Whew! At least we know what it isn't: it's not RSS 2.0, which is now owned by the Harvard Law School."
OJR article: Dean's Blog Builds Support Despite a Lack of Personal Input: "The former Vermont governor has a slick and informative Weblog, but if you hope to glean some insight about the man, you might be better off shaking hands with him in person."
On blogdex's "contagious information" item number 2 today:
Power from blood could lead to 'human batteries' - smh.com.au
which is also reported at:
Ars Technica: One step closer to a cyborg nation
was reported back in November 2002 regarding the work of Adam Heller, of the University of Texas at Austin:
Chemists build body fluid battery
ElectricNews.net:News:Global e-government 6 August: "US to up spending on knowledge management: US federal government spending on knowledge management products and services is set to reach USD1.3 billion over the next five years, according to a new study by Input. The market research firm says that spending on knowledge management solutions will increase at a compound annual growth rate of 9 percent, from USD820 million in fiscal year 2003 to almost USD1.3 billion in 2008. The study found that the recently established Department of Homeland Security will fuel much of the spending, along with agencies such as the Department of State and the Department of Justice. "Knowledge management solutions are an emerging area of new spending for agencies supporting homeland security missions, particularly those involving intelligence gathering, processing, and sharing," said Input analyst Payton Smith."
Computer Information Systems Assistant - Vienna: "The Lotus Notes developer works under the overall supervision of the Chief, Information Technology Service, and the direct supervision of the Team Leader, Applications Development Team. Applications Development Team is located in the Division of Administrative and Common Services, Information Technology Service, Enterprise Applications Unit (DACS/ITS/EAU) of the United Nations Office at Vienna (UNOV). Lotus Notes & Domino (hereafter referred to as Notes) have become very important instruments in UNOV's knowledge management strategy."
Primus Knowledge Solutions (Nasdaq:PKSI): "today announced that its customers are more satisfied than ever with Primus' Global Support Services and Primus(R) knowledge management software. In conjunction with this news, Primus is launching the Primus Customer Advisory Panel (CAP) to create a forum for customers to continue to provide insight into their experiences with Primus technology and to collaborate on future product direction."
Intertec completes first stage of corporate re-launch: "Intertec solutions range includes, among others, asset lifecycle management, contact/call center management, knowledge management, systems management, security solutions, financial management, hardware and networking."
Hummingbird Eyes Government Projects in Malaysia: "Headquartered in Toronto, Canada, Hummingbird is a global enterprise software company employing over 1,300 people in nearly 40 offices around the world.Among other products, it boasts of an integrated information and knowledge management suite that manages the entire lifecycle of information and knowledge assets."
American Higher Ed at Affordable Cost in India: "High-end fields like artificial intelligence, networking, embedded systems, knowledge-based systems, and bio-informatics require very qualified professionals. In this context, there is a tremendous opportunity for specialists (not just programmers). If you have the right academic credentials and are interested in establishing a technically focused career in computing, you should consider doing a high quality/high-end Master's programs. The two years that you spend doing such a program will add tremendous value to your resume.For the first time in country, a two year MBA/MS program from the top 50 U.S Universities is being launched for the aspiring postgraduate students here in India. It is being launched by Ivy League Varsities. The galaxy of universities from which the students can do their courses include M.I.T,Michigan state university,Columbia university,Purdue university,Washington state university which many students even in U.S can only dream to attend."
Independent Research Firm Names Autonomy Leader in Search Industry: "Autonomy's infrastructure technology is used to automate operations within enterprise information portals, customer relationship management, knowledge management, business intelligence and e-business applications, among others."
Massey News Article | E-learning at the core of research center: " New Zealand's Massey University College of Business in Palmerston North "recognises the demand for innovative learning technologies, driven by the rapid evolution of students' individual needs.Pioneering research in the area of e-learning technologies within the Department of Information Systems has been strengthened further with the creation of the Advanced Learning Technologies Research Centre (ALTRC).Directed by Associate Professor Kinshuk, the Centre aims to advance the research of learning systems for students in adaptive learning environments, such as mobile and life-long learners. He says the Centre will focus on key research areas including web-based learning system, intelligent tutoring systems, mobile technologies and knowledge management based systems."
Rebranding: Patni Computer Systems In Makeover Mode: "Patni has created an independent marketing cell to implement the brand change across the organisation. We have formed six SBUs to leverage capabilities across industry verticals leading to focus, flexibility, accountability and enhanced knowledge management."
you are a singularity -
a point of infinite density
- significant in its immensity -
at which time and space and order
are completely without border
at the effect of gravity -
sucking into that cavity -
the final state of matter
as mad as a march hatter
falling from a ladder
into a black hole -
and i am lost in this space and time of you...
and your infinitely singular nature...
©2000 judith meskill
MSNBC - Video News
Matt Lauer from the Today Show asks Gov. Howard Dean:
"How do you avoid becoming the flattened form in the asphalt of this race?"
Behind the Scenes at the Daypop Search Engine, Part Two: "In May, SearchDay published part one of an interview with Dan Chan, founder and sole proprietor of Daypop, a specialized search engine focusing on weblog and news content. Today, we present the second part of our conversation with Dan."
NewsGator: "NewsGator retrieves news from news sites, weblogs, and other information sources that support the RSS syndication format, and automatically integrates the news items into Microsoft Outlook folders."
Blogs popularity on the rise - York Daily Record: "Weblogs, or blogs, are certainly not new, but they're hitting an exceptional level of popularity on the Net that's now brought blogging into the mainstream."
Story - Montreal Gazette - canada.com network: "Weblogs bleat about how depressing Sundays are. "I hate Sundays ... the way everything feels on Sundays," one scribe observed. "Just kind of blah, if you know what I mean."
Archer Updates Enterprise Security Platform: "Our focus is on a knowledge management process tailored to security management."
Intelliseek Accelerates Marketing Intelligence Solutions: "We are leading the transformation of knowledge management into business intelligence."
Percussion: "Percussion was also named to the 2003 KMWorld 100 Companies That Matter in Knowledge Management."
LION bioscience brings Ohio jobs to Cambridge base: "LION bioscience provides proven information and knowledge management solutions to significantly improve life science R&D performance and productivity."
CACI International to Hold Fourth Quarter FY03 Conference Call: "CACI International Inc provides the IT and network solutions needed to prevail in today's new era of defense, intelligence, and e-government. From systems integration and managed network solutions to knowledge management..."
M-Tech and ServiceWare Announce Strategic Partnership: "M-Tech Information Technology, Inc., a leading provider of identity management solutions, today announced a strategic partnership with ServiceWare Technologies, Inc. (OTCBB: SVCW - News), a leading provider of Web-based knowledge management solutions for customer service and support."
HeraldNet: Software mines users' connections: "Visible Path and a similar startup, Spoke Software Inc., are among dozens of tech companies in arcane-sounding fields - social network analysis, knowledge management, data mining - that after years of hype are now able to efficiently plumb social networks to enhance work and human relations."
CIO Asia - Issue - WORLD VIEW: Beware of Anti-Americanism: "Atefah Riazi's quarter-million frequent-flier miles are testament to the fact that it's not such a small planet after all. As CIO at Ogilvy & Mather Worldwide, Riazi has spent the past three years rolling out global applications, such as collaborative workflow systems, creative asset management, knowledge management, messaging and security for the New York City-based marketing giant."
Army taps experts for Army Knowledge Symposium: "Industry experts weigh in on Aug. 14 with best practices from Unocal and Hewlett-Packard. Bipin Junnarkar, HP's dual-hatted vice president for Business Process Transformation and IT Data and Knowledge Management, will explain how his company is harnessing the power of one (instant access to information) with the power of many (group collaboration) to create effective decisions. Expert geologist and well-known business leader, Terry Budden, will tell how he and his team kick-started the creation of Unocal knowledge environment resulting in performance practices that top energy industry standards. Leading the Army's charge for decision dominance in the future, Lt. Gen. Johnny Riggs, the director of the Objective Force Task Force, will explain how knowledge plays a critical role in creating consistent combat overmatch."
SRA Announces Financial Results for Fourth Quarter and Fiscal Year 2003: "SRA won a competitive task order to provide full life-cycle information technology (IT) services to the U.S. Marine Corps Command, Control, Communications and Computers Chief Information Officer (USMC C4 CIO) Directorate. The task order was awarded under the Millennia Government Wide Acquisition Contract and has a potential value of $115 million over seven years if all options are exercised. The work includes program management; communications architecture; information assurance; public key infrastructure; workforce planning; knowledge management; IT capital planning and investment; satellite system planning and support; and the acquisition of hardware and software."
Alliance Enterprise Portals: "Alliance's Enterprise Portals provide customized and personalized views of data, applications, processes, and services across the enterprise. Forward-thinking organizations are increasing team effectiveness, enabling better decision-making, and operating more efficiently by using workflow, knowledge management, and collaborative portals built by Alliance."
Primus and BEA WebLogic: "Making information available through Web self-service and assisted service environments is a key trend that BEA WebLogic Platform 8.1 supports and that we enhance with Primus natural language search tools and knowledge management solutions."
and now what surrounds
a region of no escape?
event horizon
haiku ©2003 judith meskill
physiognomy
putting on a face today
lenin or gandhi?
haiku ©2003 judith meskill
If You Liked the Web Page, You'll Love the Ad: online publishers are beginning to sense the possibilities of having Google or Overture serve ads to their audiences.
Boston Globe Online / Business / Software helps blogs flourish: "Blogcount.com estimates that there are roughly 2.4 million to 2.9 million active blogs. Sounds impressive, but Jupiter Research says that only about 2 percent of the Internet community has created a blog; about 4 percent read them."
Internet Week > Hosted Services > M-Blog Launches Hosted Weblog Service > August 4, 2003: "M-Blog Business, tailored to small and midsize organizations, can be used to facilitate open and private communication among associates or with customers while building a knowledge base for the company."
Guardian Unlimited | Arts special reports | Word of mouse: "the "Slashdot effect": a single mention on technology site Slashdot often results in more visitors than a website can handle."
New software for sales people maps social networks - 08/04/03: "Visible Path's software helps Tom ask Dick to introduce him to Harry, hopefully injecting a personal touch into cold sales pitches and other awkward interactions."
ServiceWare has first operating profit in 6 years - 2003-08-04 - Pittsburgh Business Times: "Founded in 1991, ServiceWare had been profitable prior to taking on venture capital funding, expanding and going public in 2000."
marmite on my mind
will ben and jerry mix it
into their ice cream?
haiku ©2003 judith meskill
The Daily Star Web Edition Vol. 4 Num 67: "A huge lexical world at the social periphery simply vanished as the expressions were dubbed anchalik or non-metropolitan."
TIME.com: The Dean Factor -- Aug. 11, 2003: "A year ago, Dean, 54, predicted he would come in "dead last in fund raising." Now he's ahead, and he has done it the hard way: $20, $50, $125 at a time."
Government Computer News (GCN) daily news -- federal, state and local government technology; OPM hires integrator for governmentwide HR system: "Under the Enterprise Human Resources Integration e-government project, the agency hired the Center for Organizational Excellence of Rockville, Md., to develop a repository to collect this information and provide knowledge management tools to agencies, an OPM official said."
Business Calendar: 8/2/03: "Pittsburgh Regional Knowledge Management Consortium, summer social/networking, 5:30 p.m., Atria's at PNC Park. Call 412-261-0710."
NPIcenter - Natural Products Industry Center News Nutraceutical Regulatory Information: "Information and knowledge management strategies continue to become more critical to organizational success. One large multinational company is introducing a consolidated weekly internal communication to senior executives of key business issues and trends, highlighting the operational areas likely to be affected. Other custom programs are also emerging to bridge the gap between operations, crises, pressures and trends with strategy and future planning."
Today I called Verizon for a friend whose telephone service went out in a thunderstorm last night. I had the experience of Verizon's automated "intelligent agent", a friendly sort who asked me for the telephone number that I was calling about, and then read the number back to me accurately. Then "she" continued to ask me about the reason for my call. Once she ascertained that my call was of a repair nature she started to ask me very pointed questions:
"Do you have dial tone at the number in question?"
"No."
"Oh, are you calling from the number that needs service?"
"Uh, no." (We determined that I did not have dial tone, the order of these questions was definitely "out of order.")
She then answered that she was confused and was going to transfer me to a "live" agent.
The live agent asked me for the phone number in question. (Didn't the number I keyed in during my interaction with the automated agent pop up on her screen already?)
Then she asked me if I had dial tone at the number requiring repair. (Now I was having deja vu.)
"No, my friend's line is dead, completly dead, and it has been dead since last night. There are four phones on the line in question and each and every one of them is dead. This is a recurring problem with your lines in this area - a little too much rain and the lines go dead."
Then she asked me, once she determined that he did not have dial tone and that, in fact, the line in question was completely dead, "Are you calling from the line needing repair?"
I told her that she asked me the same "out of order" questions that the automated agent asked. She said that they were the questions that she was instructed to ask - in that order.
Then she told me that the earliest that Verizon could send out a repair agent would be Tuesday - three days from now.
We have more telephone services than we have ever had, more providers, more choices - but we also have less "service" than we have ever had - less guaranteed uptime, less quality. Sad really. I was happy to get Verizon's "intelligent agent", and sorry that "she" was only as intelligent as the people who made her.
It could be the impending Verizon strike but...
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Swarm Intelligence Resources: "A huge swarm of red-billed queleas returns to the communal roost at dusk, Okavango Delta, Botswana."
The Japan Times Online: "Why does Japan need a missile defense? ... According to U.S. intelligence, North Korea has deployed about 200 Nodong missiles, whose 1,300-km range takes in most Japanese territory. It also is believed to be developing 4,000-km-range Taepodong-1 and 6,000-km-range Taepodong-2 missiles ... But critics remain far from convinced that a missile-interception system, likened to hitting a bullet with a bullet, can succeed, especially if there is a swarm of incoming targets."
The Japan Times Online: "Why does Japan need a missile defense? ... According to U.S. intelligence, North Korea has deployed about 200 Nodong missiles, whose 1,300-km range takes in most Japanese territory. It also is believed to be developing 4,000-km-range Taepodong-1 and 6,000-km-range Taepodong-2 missiles ... But critics remain far from convinced that a missile-interception system, likened to hitting a bullet with a bullet, can succeed, especially if there is a swarm of incoming targets.
Stunts involving 'mob' silliness latest e-mail craze: "Flash mobbing arrived in Dallas Thursday night - fittingly, outside the trendy Angelika Film Center & Caf."
Waiting To Turn The Page (TechNews.com): "By now, everyone was supposed to have a personal Web site. Home pages were going to replace business cards, and they'd be animated, talking ones to boot. Remember? Now here it is, more than a decade after the Mosaic Web browser first got people excited about communicating through Web pages, and I still don't have my own site. Do you? Didn't think so. Sophisticated, custom Web sites are still too hard for non-techies to create, much less maintain."